FAQs

Shipping

Do You ship Internationally?

  • International shipping is now available for Australia, Canada, and the United States. There are two options available, International Small Air Parcel and International Courier.

Important: Due to the impact of Brexit on VAT laws we can no longer ship to the United Kingdom!

International Shipping Rates in NZD:

Australia

International Air Small Parcel $10

International Courier $30

 

Canada

International Air Small Parcel $20

International Courier $55

 

United States

International Air Small Parcel $20

International Courier $55

 

How Much does Shipping Cost Within New Zealand?

  • Shipping within New Zealand costs $6 per order, and is shipped to you by courier. Once your order is shipped you will receive an email with tracking details.

Payments

How do I Pay for My Purchase? Do You Accept Credit Cards?

  • All credit card payments are made securely through Shopify Payments.
  • We accept Visa, Mastercard, Amex, Apple Pay, Google Pay and Shopify Pay.

Shipping Times and Returns Policy:

If your item arrives damaged, please get in touch via the contact form so I can organise a refund or a replacement for your item. In the case of hand made one-of-a-kind items being damaged, I may only be able to offer a refund.

Please note that NZ Post shipping times are still being impacted and your parcel may take longer than expected to reach its destination. If you wish, please choose the courier option at checkout for tracking, so you can see where your parcel is on its journey to you.